Privacy Policy

No email address is required to create a 6NVPN account; a username and password are sufficient. An email address is not required for account creation. If a user voluntarily provides an email address or other information in a support ticket, it is used only to address that request. Do not include passwords, payment keys or complete subscription links in support tickets.

The service handles account identifiers, authentication information, plan status, data usage, orders and refund records to verify logins, deliver subscriptions, reconcile payments and resolve billing disputes. Data usage is billing information; it does not include websites visited or browsing content. Account information is not used for purposes unrelated to service delivery.

6NVPN does not keep activity logs: it does not store websites accessed through international routes, request content, browsing history or detailed DNS queries, nor does it create connection logs that could be used to trace an individual's activity. Account billing and order records are not browsing logs and are not used to reconstruct users' network activity.

During connection setup and data forwarding, session state needed to operate the current connection is used only for that session and is not retained as a connection history after it ends. Troubleshooting prioritizes error types and diagnostic information submitted voluntarily by users. If more information is needed, its purpose will be explained; please remove account credentials and unrelated personal content first.

Website analytics help us understand page visits, referral sources and entry-point clicks so we can improve content and workflows. These statistics relate to the marketing website, not browsing activity on subscription routes, and cannot show which specific websites users visit through those routes. Analytics processing is limited to the information needed for these purposes.

Cookies and local storage may be used to maintain sessions, save language preferences and retain necessary interface settings. The user panel stores login credentials in the browser to verify identity in later requests. Users can manage stored data by logging out, clearing site data or changing browser settings. After clearing data, users may need to log in again and reset preferences.

The service supports Alipay / WeChat Pay / USDT. Payments are processed by the relevant third parties. 6NVPN verifies transactions using the order identifier, amount and payment result; users are not asked to provide the login password for a third-party payment account. Before proceeding to a payment page, check the order details and the page's source.

Payment providers process data to complete transactions under their respective policies. The service shares only the data relevant and necessary to deliver subscriptions, process payments and refunds, provide essential technical support or meet applicable legal obligations. Account information is not sold to advertising providers.

Account data is retained while the service is being provided. Order, refund and dispute records are kept for the period necessary to fulfill contracts, reconcile finances and meet applicable legal requirements. Once the data is no longer needed for these purposes, it is deleted or processed so it can no longer identify an individual. This policy does not set a uniform retention period without confirmation.

Users can log in to the panel and submit a request to access, correct or delete account-related data through the support ticket portal. Account control may need to be verified before processing. Data related to pending orders, refunds or legal retention obligations cannot be deleted immediately upon request; the reason for retention will be explained. Deleting an account may affect subscription use, so please resolve related matters first.

When service workflows or data handling practices change, 6NVPN will update this page and revise the month shown as the last update. Material changes to processing purposes, data scope or user rights will be announced on the website or in the user panel. Updates to this page will not be used to retroactively expand how existing data is used.

Privacy questions and related requests can be submitted through a support ticket in the user panel. Describe the feature involved, the scope of the request and the preferred outcome, and provide only the information needed to verify the issue. If a request cannot be completed right away, the service will explain why and outline the next steps available.